MENU LOG IN CART {{currentCart.getItemCount()}}

Terms and Conditions

Welcome to the nearest branch to pick up, or enjoy delivery service arrangements


1. Delivery service charge:
Free shipping on orders over HK $ 900 or more per order (limited to a single shipping location) before using discounts. If the purchase price is less than HK $ 900 before using the discount, a delivery service charge of HK $ 50 is required.


2. Delivery range, time cut a single time to know:
General delivery service Arrangements to be confirmed at least three working days after payment is confirmed, and a person to contact the appointment of delivery date, such as the following arrangements:
Hong Kong Island: Every Wednesday
Kowloon: every Tuesday
New Territories Islands District: Every Thursday
We are now restricting the delivery to the following areas (except public holidays): (i) Ma Wan, (ii) Discovery Bay, (iii) Tung Chung Area.
We do not currently ship to the following regions:
Islands District
Apart from Ma Wan, Discovery Bay and Tung Chung Airport
Expo Center
Disney
Lamma Island
Any restricted areas and areas where goods vehicles are prohibited

3. Special Delivery Arrangements:
Where there is no lift service delivery address, delivery service is limited to eight floors above the ground floor.

A maximum of 5 cartons of goods per carton and no more than 20 kilograms per carton, ie 6 cartons or more, will be entitled to receive an additional shipping fee of HK $ 20 per carton.

If you have any special shipping requirements, please see the "Special Delivery Requirements" page on the "Delivery Time" page of the payment process. The customer service will call you to discuss the feasibility and feasibility of this service.

If there is any change in the shipping address or the selected delivery time, please inform us immediately so that we can arrange it.


4. Special Delivery Arrangements Affected by Severe Weather:
Delivery service will be delayed when gale signals are hoisted, when red or black rainstorm warnings are in effect or we determine unsafe weather for delivery. The Company will contact you to change the delivery date.

5. General:
After ordering the goods, we will call the customer as soon as possible within three working days to confirm the order information and delivery arrangements.

On the day before delivery and on the day of delivery, we will contact you to confirm the delivery time.

General delivery date 2-3 business days after confirmation of order.

Note: No delivery service is available for GY8 or Black Rainstorm Warning. The order will be contacted by the specialist after the removal of the relevant warning.
The Company reserves the right to modify these terms and conditions at any time without prior notice. In the event of any dispute, the decision of the Company shall be final.
The Company accepts PayPal payment and cash payment, all orders will be settled in Hong Kong dollars.
If required, we will charge a plastic shopping bag fee of $ 0.5 for each piece of Hong Kong legislation.

歡迎客戶到就近分店取貨, 或享送貨服務安排


1. 送貨服務需知:  

每張訂單在使用折扣優惠前,凡購物滿港幣$800 或以上,即可享免費送貨服務(只限單一送貨地點)。於使用折扣優惠前購物低於港幣$800 ,須付送貨服務費港幣$50                                 


2. 送貨範圍, 時段截單時間需知:  

    一般送貨服務安排需時確認付款後最少三個工作天後作實處理, 並有專人聯絡預約送貨日期, 如以下安排: 

  • 港島區:  逢星期三
  • 九龍區:  星期二
  • 新界離島區:  星期四

我們現時向以下地區採取限制送貨(公眾假期除外):(i) 馬灣、(ii) 愉景灣、(iii) 東涌區。

  1. 我們現時暫無向以下地區送貨:
  2. 離島區 
    除馬灣、愉景灣及東涌外
    機場長洲
    博覽館坪洲
    迪士尼
    南丫島
    任何管制區域及禁止貨車進入之地區

3. 特別送貨安排:  
    1. 凡沒有升降機服務之送貨地址,送貨服務只限於地下以上八層之樓層。

    2. 每次送貨服務最多只運送5箱產品,而每箱產品重量不多於20公斤,如6箱或以上士多將有權收取每箱港幣$20額外運輸費。

    3. 如有任何特別送貨需要,請於付款流程中「送貨時間」一頁的「特別送貨要求」一欄中列明,士多顧客服務會致電給您作詳細安排及討論可行性。

    4. 下單後,送貨地址或選擇之送貨時段如有任何變更,請即時通知我們,以便安排。


    4. 受惡劣天氣影響之特別送貨安排:                     
    當烈風訊號懸掛、紅色或黑色暴雨警告生效時或我們判斷為進行送貨並不安全的天氣情況下,送貨服務將會延期。本公司將會聯絡閣下更改送貨日期。

      5. 一般事項:
  1. 顧客訂購貨品後,我們將於三個工作天內盡快致電客戶確認訂單資料及送貨安排。

  2. 於送貨前一天及送貨當天,我們會再聯絡閣下確認送貨時間。

  3. 一般送貨日期為確認訂單後 2-3 個工作天。

  4. 注意: 8號烈風懸掛或黑色暴雨警告生效時未能提供送貨服務。有關之訂單將於有關警告除下後有專人聯絡送貨安排
  5. 本公司有權隨時修改以上條款及條件,而無須事前通知。如有任何爭議,本公司的決定為最終的決定。
  6. 本公司接受 PayPal付款及現金到付,所有訂單將會以港幣結算。
  7. 如有需要,我們會根據香港法例要求徵收每個$0.5的塑膠購物袋費用。